90 Day Repair Warranty

90 Day Repair Warranty

Seasoned jeweler repairing a ring

All jewelry purchased from MySapphireSource.com is covered by our limited 90 day repair warranty. The 90 day warranty period begins the day you receive your original purchase.

Our 90 day repair warranty covers each item for defects in manufacturing or loosening of gemstones or diamonds. We will repair any defective item at no charge and also provide free return shipping as well (international orders will be charged $40 for shipping).

Diamond side stones up to 10 points in size, all semi-precious gemstone side stones and semi-precious center stones of up to 1 carat in size are fully covered by our warranty in case of loss due to a manufacturing defect. Gemstones in eternity rings GR-4018 and GR-4014-B are excluded.

Please contact us for warranty issues. We will provide you with a return shipping address. All shipments to us must be insured for your protection. The customer is responsible for return shipping costs and assumes all risks for loss or damage in transit.

Warranty coverage is based on the sole determination of MySapphireSource, and expressly excludes coverage for excessive wear and tear, poor care, abuse, loss or theft, or loss of a center stone (precious gemstone, diamond, or semi-precious gemstone over 1 carat). Repair or alterations (including ring sizing) performed by anyone other than MySapphireSource will void this warranty as we are not able to control nor guarantee the workmanship of another jeweler.